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FAQ

01

How to proceed an order ?

Firstly, Let us know your requirements and application .  Secondly ,We will quote according to your requirements. Thirdly, We prepare the Invoice and you arrange the payment . Fourthly, we arrange the production and then ship them to you .

02

How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.  Secondly ,during the guarantee period, we will check the problem and confirm the solution including re-call according to real situation.

03

Do you offer guarantee for the products ?

Yes, we offer 1 year warranty to our products . And all lifelong technical support .

04

How long is your delivery time ?

Generally it takes 4-7 working days if the materials are in stock , or 10-14 working days if the materials are out of stock.

05

How do you ship the goods?

We ship by DHL. UPS ,FEDEX,TNT, SF & EMS.

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